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You can submit a withdrawal request for assets whose operation has ended.
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Last Updated: September 3, 2025
Q1. Why can’t I register a withdrawal address myself?
A1. For the security of your assets, withdrawal addresses cannot be registered directly by users. To prevent errors or security risks, our team verifies and registers addresses on your behalf using a whitelist approach.
Q2. So this is a whitelist system?
A2. Yes, that’s correct. Addresses you provide are verified by our admin team and added to a whitelist. Withdrawals can only be made to these verified addresses.
Q3. How long does it take to register an address?
A3. Registration is processed promptly during business hours. Once verified and added to the whitelist, the address can be used for withdrawals immediately.
Q4. Can I change my registered withdrawal address later?